Help Center
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Browse answers by category. Still stuck? Contact our team — real humans, fast replies.
Getting started
No. Cambexa is software that connects to the ONVIF, RTSP and P2P cameras you already own. There's no proprietary hub to buy.
Android and Windows are available today. iOS and macOS builds are coming soon — join the newsletter to be notified.
Most people are watching their first camera within about five minutes. See the quick-start manual.
Cameras & connectivity
You can add any camera manually by pasting its RTSP/HLS URL or entering a P2P UID. Check that the camera and your device are on the same network for discovery to work.
Yes, on cameras that expose those capabilities via ONVIF. Controls appear automatically when supported.
Yes. P2P connections and secure relays let you watch remotely without opening ports on your router.
Privacy & security
No. Recordings are encrypted on your device with keys derived from your passphrase before syncing. We only ever store ciphertext.
Because encryption is zero-knowledge, we cannot reset it or recover your encrypted clips. Store your passphrase somewhere safe.
Never. We don't sell data or use your footage for advertising. See our Privacy Policy.
Plans & billing
Yes — live viewing and on-device alerts for up to two cameras are free forever, no card required.
Paid plans include a 14-day free trial. See pricing for details.